Build a Long-Term High Performance Organization
 Get the right people on the bus, get the wrong people off the bus,
and get the right people in the right seats.
—Jim Collins, Good to Great (2001)
Clearly a well-chosen and organized "bus" is the best foundation for success in any group effort. Keeping that bus going requires maintenance. To achieve sustainable high performance, individuals and teams must periodically be developed and re-evaluated. |
Hire attitude, train aptitude, then coach it
It's not about getting the right people but getting people right.
Some firms focus too much on finding the "right" people and not
enough attention on developing the people they have. The most
neglected skill in business today is coaching.
—Keith McFarland,
The Breakthrough Company (2008) |
Retaining talented employees through a variety of ways—from rewards and perks to training, mentoring, and coaching—has a serious impact on the bottom line. Turnover costs per employee are generally 75%-150% of their annual salary. Coaching employees helps them lock in learning and sustain high satisfaction and performance.
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Organizations find that our coaches help their employees develop skills to reach their potential but also increase their awareness of  what it means to be a team player—fostering trust, respect, communication, and camaraderie while discouraging gossip, turf protection, bullying, and other negative behavior.
We affect people’s sense of pride in what they do. This increases creativity and enthusiasm, leading to greater innovation and productivity. Big Agenda Coaching helps companies maximize their most important asset, their people.
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